Frequently Asked Questions
Everything you need to know about our premium leathercraft supplies and services.
What types of leather do you offer?
We specialize in high-quality vegetable-tanned and chrome-tanned leathers sourced from reputable tanneries. Our range includes full-grain hides, pre-cut pieces, and specialized craft strips suitable for all skill levels.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery times vary by location, typically ranging from 7-14 business days.
Can I return a leather hide if I'm not satisfied?
Yes, we offer a 30-day return policy for unused and uncut leather hides in their original condition. Please note that custom-cut items or clearance leather are final sale.
Do you offer wholesale pricing for professionals?
We certainly do. Professional crafters and businesses can apply for a wholesale account to access bulk discounts on full hides, hardware, and workshop tools.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How should I care for my leather products?
To maintain the longevity of your leather, we recommend using a high-quality leather conditioner every few months. Avoid prolonged exposure to direct sunlight and moisture to prevent drying or cracking.